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Customer IQ Test

Can You Answer These 9 Questions?
Test Your Customer Knowledge!
We don't want to put any undue pressure on you. But before you begin answering these nine questions, you should know that EVERY company's future depends on knowing this specific information. Try this test yourself, then pass it along to your colleagues.

Note: If your business sells directly to end-users, then "customer" means "end-user."

1. Our company services customers in 1999. (#)
2. Between 1998 and 1999 we gained customers. (#)
3. We lose approximately customers every year, which is roughly % of our total customer base. (#)
4. The average annual revenue from a customer in 1999 was $. (#)
5. In 1999 about customers gave us 80% of our business. (#)
6. The average dollar value of an order in 1999 was $. (#)
7. The most profitable customer was . (Name.)
8. Customers rank our company #1 or #2 or #3 of the top 3 products in the market.

Dont forget to Print the test by clicking on "File" then "Print" in your browsers menu.
E-mail test to a colleague

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